After Sales Services
Discover our comprehensive lab equipment services, covering everything from installation to preventive maintenance, designed to optimize operations, minimize downtime, and ensure full compliance with accreditation standards. Stay ahead with our expert maintenance, calibration, and accreditation support, allowing your scientists to focus on your organization’s core mission.
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Sample Testing
At DKSH we are experts in material sciences, life sciences, and chemical analysis. Our knowledge of analytical techniques and our experience with various materials allow us to understand your analytical needs and deliver results you can trust.
Our laboratories are equipped with the latest instruments from leading brands. Our experts benefit from years of experience in their fields. We can develop and validate analytical methods according to your specific needs and support you in the verification and transfer of analytical methods.
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Turnkey Projects
As a dedicated provider to the global scientific industry, we offer integrated solutions tailored to meet diverse needs. With our Turnkey Solutions, we aim to optimize the construction of facilities and utilities.
We offer you:
- Conceptualization and Design
- Laboratory Construction
- Furniture Supply and Installation
- Validation and Certification
- Supply of Instruments, Consumables, and Chemicals
- Maintenance Services
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Customer Training
We offer a wide range of seminars, webinars, and end-user trainings covering practical and theoretical aspects across various industries. Sessions range from one-hour seminars to multi-day advanced courses, available in multiple locations and languages for diverse audiences.
Our training:
- Biomolecular Characterization
- Chemical Analysis
- Material Characterization and Material Identification
- Microbiology
- Genomics
- Proteomics
- Cell Analysis
- Clinical Diagnostics
- Lab Automation
- Physical Characterization
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Application Development
Our Center of Excellence is a regional hub for APAC in developing technical and application expertise for a wide range of leading scientific instruments.
Launched in 2018, our vision is to create a platform equipped with the knowledge, skills, and capabilities to become real experts in key segments: Material, Food, Pharma, and Life Science. Our mission is to provide our customers with the right expertise and solutions. We also want to enable our partners to grow and expand their business in the region.
We have 20 demonstration labs worldwide to support our customers in segments including inspection, verification, testing, and certification companies, laboratories across various industries, government agencies, hospitals, research institutions, and universities.
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Calibration
We understand that reliable results depend on accurate instruments. Our experts maintain the highest precision standards to protect the integrity of your scientific work.
Our advanced calibration facilities and certified technicians ensure instruments operate at peak accuracy and efficiency. We provide comprehensive calibration services across a wide range of laboratory and analytical instruments, in compliance with ISO/IEC 17025 standards. Beyond calibration, we also provide usage and maintenance insights to help optimize instrument performance.
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Overhaul and Trade-Ins
Our trade-in program provides a simple and cost-effective way for laboratories to upgrade their instruments. We offer tailored solutions that extend instrument lifecycles and help labs stay current with the latest technology and features.
Through our refurbishment and trade-in services, you can upgrade to meet current scientific needs while improving lab capabilities and supporting sustainability through better use of existing resources.
Program features:
- Tailored Solutions
- Sustainability Focus
- Comprehensive Assessment
- Cost-Effective Upgrades
- Expert Consultation
- Quality Assurance
- Flexible Trade-In Options
- Customer Support
